How Survivor Assistance ​
Funeral Concierge Works?

Like most things in life, it pays to plan.​

Pre-Planning Made Simple: we give you the tools to plan ahead for yourself and your loved ones. Securely store, organize, and manage your important documents sharing access as you wish.

Our easy-to-use secure storage ensures your legacy is protected and your wealth transfer is ready when it matters most.​

Funeral and/or Memorial Service Planning – tools to organize a funeral service and or memorial service. Our Funeral Concierge service offers a straightforward, caring process to help you find the right funeral home, to hold the memorial service, saving you and your loved ones time and money and guarantee a meaningful “goodbye” that’s true to your legacy.​

Coming Soon – optional services include: access to Wills and Trusts that can help your loved ones avoid delays, probate court and estate taxes.​

how-it-works

COVERAGE FOR ALL

There are no age limits and no waiting periods. Coverage remains active as long as monthly fees are paid by your sponsor.  The program is available to active members, employees or policyholders in good standing, provided fees or premiums are paid when due.

We can help you:

Losing a loved one is difficult, and managing the logistics and decisions afterward can feel overwhelming. Our program provides essential support to your surviving loved ones, helping them navigate through key decisions, such as:

A service as unique as the individual

We don’t believe in cookie-cutter funerals. Our team can help you plan a meaningful and memorable service.

Practical Help:

Find the right funeral home, plan memorial services, access resources for legal matters and so much more.

Documentation and Legalities:

Obtain death certificates, write obituaries, create invitations and social media posts.

Star_of_David coffin

Saving Money:

Negotiate with funeral homes, discounted funeral products, cutting hidden costs.

Final Arrangements:

Find a Cemetery plot, source florists, arrange transportation, etc.

Here for you, now and in the future

Planning ahead:

Survivor Assistance ensures you have everything in place before a death occurs. Our pre-need services include:

  • Access to DocuGuardian: More than just a secure digital vault, DocuGuardian offers a guided experience to help you organize and manage your insurance policies, final wishes, personal messages, keepsakes, and more. DocuGuardian walks you through what to upload and why, making it easy to ensure everything important is in one safe, accessible place and ready to be shared with the right people when the time comes.
  • Get started with DocuGuardian — log in here
  • A Funeral Planning Assistant – A simple online process to create a Funeral plan that leaves your loved ones without any guesswork. Access the Funeral Planning Assistant

At time of need:

When the need arises (or is expected to happen soon), our at-need services are provided by Titan Concierge. They serve on behalf of, and in coordination with, your designated beneficiary (ies) and/or the executor of the estate, delivering immediate assistance, including:

  • Funeral Planning – Expert guidance as an advocate for your family.
  • Discounts on Funeral Products – Access to the largest online marketplace for caskets, urns, and other funeral products with free standard shipping.
  • Nationwide Coverage – Ensuring support no matter where you are located.
  • Logistics & More – From overseas repatriation to coordinating between the funeral home and the cemetery – Titan Concierge is there.

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Survivor Assistance™ is brought to you through a partnership with trusted providers who are dedicated to supporting you and your family, now and in the future.  We are known for developing and delivering innovative, value-added services similar to this program.  Our expertise includes:

  • New, Innovative Insurance Product Development
  • Extensive relationships with value added service providers
  • Account management and Smart systems support

Together with our partners we are committed to providing the best possible service to ease the burden on grieving families.

Survivor Assistance™ is brought to you through a partnership with trusted providers who are dedicated to supporting you and your family, now and in the future.  We are known for developing and delivering innovative, value-added services similar to this program.  Our expertise includes:

  • New, Innovative Insurance Product Development
  • Extensive relationships with value added service providers
  • Account management and Smart systems support

Together with our partners we are committed to providing the best possible service to ease the burden on grieving families.

Titan Logo